CU DAY 2020

Our response to COVID-19

With the World Health Organization declaring COVID-19 (the coronavirus) a pandemic, we wanted to let our members know how and what Earl Grey Credit Union is doing in response.

The health and well-being of our members, employees and communities is our primary focus during the COVID-19 outbreak. We are practicing social distancing while providing you service. Rest assured, we have plans in place to ensure members continue to receive the services they need. In the event of changes to operation, updates will be posted here and at our office.

At our office we’ve implemented some reasonable protective health and safety actions, while following government precautions. We also encourage employees to stay home if they’re sick or have any symptoms.


We encourage all of our members to totally avoid entering our office. To conduct your business please take advantage of our online banking services; night depository; use ATM’s if you need cash, and of course phone us. If you need loan services please call our office, as most if not all loan services will be provided by phone.

We remain committed to serving you safely and remind you that we’re here to answer any questions or concerns you may have. Thank you for your patience during this evolving situation, we’ll continue to monitor this outbreak and its effects very closely and provide you with regular updates. In the meantime, if you have any questions, we're always here for you and you can reach us at 1.866.374.5005 or 306-939-2100.

If you like to keep updated on the coronavirus, we recommend the following sites. They’re reliable and trustworthy: 


Public Health Agency of Canada (PHAC)
Government of Saskatchewan
World Health Organization (WHO



Frequently Asked Questions

  • How is the Earl Grey Credit Union protecting members and employees during this time?

    Earl Grey Credit Union is proactively taking measures to protect its members and employees. We are monitoring the situation and relying on the guidance from the Government of Saskatchewan to implement action plans. We will update this guidance as necessary.

 

  • How can I bank remotely while practicing social distancing?
     
    Online, mobile and telephone banking are some of the ways that you can continue to check your balance, pay your bills and send money among other activities. If you have any questions please call our office or visit our website earlgreycu.com page Ways to Bank.


Direct deposit.
You can have any regular Cheque you receive automatically deposited for you. Give us a call to find out how.


Pay bills.
You can pay bills online using online banking or phone our office if you do not use online banking. You can also arrange for pre-authorized bill payments where your bills are paid automatically for you each month. Call us for help with set-up.


Loan
You can apply for loans, mortgages, line of credits, accounts, investments and more right over the phone.