Credit unions in Canada have a long history of respecting the privacy of their members.  As a co-operative financial instituition, we are committed to developing policies, procedures, and service offerings that address privacy concerns.  We continue to protect your privacy and your right to control the collection, use and disclosure of your personal information.  We have procedures in place that guide our employees and directors in maintaining confidentiality.  What has been our ongoing business practice has become our documented commitment to you.  Your credit union Board of Directors has adopted the Credit Union Code for the Protection of Personal Information, established related Policies and Procedures and appointed a Privacy Officer.  Our employees understand the importance of the policies and procedures and follow them carefully.

The Privacy Officer is your point of contact if you wish to raise any matters regarding the use of your personal information.  The Privacy Officer is responsible for monitoring information collection and data security, and ensures that other credit union employees receive appropriate training on privacy issues and their responsibilities under the Code.  The Privacy Officer also handles all privacy inquiries and personal information access requests under the Code.

To find out more, read our Privacy Code, or contact our Privacy Officer.

For more information about how we protect your privacy, click here.